Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the ClaimVoiceSearch™ website, landing pages, scan flows, reports, forms, software, consultations, communications, subscriptions, upgrades, paid services, and related tools, features, and services (collectively, the “Services”). By accessing, browsing, submitting information through, purchasing from, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy, as each may be updated from time to time.

If you do not agree to these Terms, you must not access or use the Services. Your use of the Services constitutes your legally binding acceptance of these Terms to the fullest extent permitted by law. If you are using the Services on behalf of a business, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms, in which case “you” includes both you and that entity.

2. Eligibility and Authority

You represent that you are at least eighteen (18) years old, that you are legally capable of entering into binding agreements, and that you have the right, power, and authority to submit business information, request reports, or otherwise use the Services. If you access or use the Services on behalf of another person or a business, you further represent that you are authorized to do so.

The Services are intended primarily for business, commercial, and professional use. We do not knowingly offer the Services to children, and we do not intend the Services to be used by anyone who lacks legal capacity to form a binding contract.

3. Definitions

For purposes of these Terms:

• “Services” means the ClaimVoiceSearch™ website, scan tools, reports, pages, forms, communications, software, and related functionality.
• “Reports” means any score, grade, estimate, diagnostic output, benchmark, recommendation, simulation, trend, confidence metric, lost-opportunity estimate, or similar output generated or displayed by the Services.
• “User Content” means any information, data, message, response, business detail, submission, communication, attachment, comment, or other material submitted by you through the Services or in connection with the Services.
• “Third-Party Platforms” means search engines, maps providers, listing services, voice assistants, review services, analytics providers, advertising platforms, APIs, vendors, and other external systems or sources that may be referenced by or connected to the Services.

4. Informational and Diagnostic Use Only

The Services provide informational, comparative, and diagnostic analysis only. Any score, grade, estimate, report, recommendation, simulation, benchmark, trend, confidence metric, lost-opportunity estimate, or similar output is generated from proprietary models, public signals, platform data, user inputs, assumptions, heuristics, and system logic. These outputs are inherently limited and may be incomplete, outdated, inaccurate, delayed, variable, or dependent on third-party data availability, platform changes, geography, query phrasing, personalization layers, vendor behavior, source suppression, or other circumstances outside our control.

The Services do not provide legal, financial, tax, accounting, investment, compliance, advertising, medical, or other professional advice. The Services do not guarantee rankings, discovery, traffic, calls, leads, appointments, customer acquisition, revenue, return on ad spend, voice-assistant placement, map placement, listing acceptance, data accuracy, business growth, or business performance.

You acknowledge and agree that Reports are diagnostic tools designed to help inform your analysis and decision-making, not to replace your own judgment, due diligence, or professional advice. You are solely responsible for any decisions, actions, or omissions you take based on the Services.

5. No Reliance; Business Judgment Remains Your Responsibility

You agree that you are not relying on the Services as a guarantee, certification, promise, warranty, or representation of any specific business outcome. No output generated by the Services should be interpreted as a guarantee of future performance, platform visibility, platform approval, listing acceptance, lead volume, market share, consumer behavior, or commercial success.

You remain solely responsible for evaluating whether any recommendation, report output, or diagnostic insight is appropriate for your business, your industry, your legal environment, and your commercial goals. Any reliance on the Services is at your own risk.

6. No Affiliation With Third-Party Platforms

ClaimVoiceSearch™ is an independent technology and marketing platform. We are not affiliated with, endorsed by, sponsored by, approved by, or acting on behalf of Apple Inc., Google LLC, Amazon.com, Inc., Microsoft Corporation, or any other third-party platform, assistant, map provider, directory, marketplace, review site, search engine, or API provider referenced by the Services.

All trademarks, service marks, trade names, logos, and brand identifiers appearing in or referenced by the Services are the property of their respective owners. Reference to any third-party platform is for identification, interoperability, explanation, or comparison only and does not imply any sponsorship, endorsement, or formal relationship.

7. Definitions of Free Tools, Paid Services, and Promotional Offers

Certain parts of the Services may be made available free of charge, whether as a free scan, promotional report, lead magnet, beta feature, limited-access tool, or introductory offer. Free tools and promotional features may have limited functionality, reduced precision, reduced scope, delayed data, simplified logic, or partial analysis. They may be changed, restricted, suspended, or removed at any time without notice.

If you purchase a consultation, audit, setup package, subscription, recurring service, or other paid deliverable from us, additional order forms, checkout terms, invoices, statements of work, proposals, or service-specific terms may apply. In the event of a conflict, the more specific written agreement will control with respect to the purchased service.

8. User Responsibilities and Restrictions

You agree not to:

• submit false, misleading, infringing, unlawful, unauthorized, or deceptive information;
• use the Services in violation of any law, regulation, contractual obligation, privacy right, publicity right, or third-party right;
• copy, scrape, mirror, decompile, reverse engineer, disassemble, republish, repackage, resell, sublicense, or create derivative works from the Services except as expressly authorized in writing;
• interfere with security, throughput, performance, availability, attribution, measurement, deliverability, or general functionality;
• use bots, crawlers, automation tools, scripts, headless browsers, emulators, or similar technologies in a way that disrupts the Services, extracts data at scale, or exceeds ordinary human usage unless expressly authorized in writing;
• access non-public portions of the Services, systems, infrastructure, endpoints, data tables, logs, source code, or related technology;
• use the Services to build or train a competing product, dataset, scoring system, or marketing intelligence service; or
• misrepresent your identity, your authority, your relationship to a business, or the purpose for which you are using the Services.

9. Service Modifications, Updates, and Availability

We reserve the right to modify, suspend, replace, discontinue, restrict, or update any feature, Report output, scoring methodology, pricing structure, workflow, integration, vendor dependency, or service component at any time without prior notice. Changes may occur for operational, legal, security, technical, vendor, performance, or business reasons.

We do not guarantee continuous availability of the Services. The Services may experience downtime, interruptions, latency, bugs, maintenance windows, data loss, degraded functionality, or vendor-related limitations. We may also impose limits on access, usage, feature scope, geography, volume, storage, or functionality at our discretion.

10. Consultations, Paid Services, and Subscriptions

If you purchase services, audits, setup packages, subscriptions, or related deliverables from us, additional order forms, invoices, scopes of work, checkout pages, or service-specific terms may apply. In the event of a conflict, the more specific agreement controls with respect to that purchase.

Unless expressly stated otherwise in writing, subscriptions automatically renew for successive billing periods and may be canceled prospectively according to the cancellation process then in effect. Fees are non-refundable except where required by law or expressly stated in writing. You remain responsible for all charges incurred before the effective date of cancellation.

We reserve the right to change pricing, billing structures, packaging, included features, usage caps, support levels, or subscription scope at any time, subject to applicable law and any specific written commitment we have made to you.

11. Intellectual Property

The Services, including all branding, layouts, user interfaces, software, code, page structure, copy, scripts, scoring logic, models, methodologies, report designs, databases, data compilations, visualizations, workflows, formats, architecture, underlying technology, and related content, are owned by or licensed to ClaimVoiceSearch™ and are protected by intellectual property, trade secret, copyright, trademark, unfair competition, and other applicable laws.

Except for the limited right to use the Services for their intended purpose and subject to these Terms, no right, title, or interest is transferred to you. All rights not expressly granted are reserved. Any unauthorized use of the Services or our intellectual property is strictly prohibited.

12. Limited License to Use Reports

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use Reports for your own internal business evaluation and decision-making purposes. You may not reproduce, distribute, publish, display publicly, resell, white-label, repackage, sublicense, or commercially exploit Reports except as expressly authorized in writing.

We reserve the right to watermark, limit, revoke, or condition any Report access or usage rights at any time.

13. User Content and Feedback

If you submit data, content, suggestions, ideas, comments, feedback, business details, form responses, or other material through the Services, you represent that you have the necessary rights to do so. You grant us a non-exclusive, worldwide, royalty-free, transferable license to use, host, store, reproduce, modify, adapt, analyze, publish, display, process, and otherwise exploit that material as reasonably necessary to operate, improve, market, support, secure, and administer the Services, subject to our Privacy Policy and applicable law.

You acknowledge that unsolicited suggestions or ideas may be used by us without restriction or compensation to you unless otherwise required by law.

14. Third-Party Services and Data Sources

The Services may rely on third-party platforms, APIs, hosting vendors, analytics tools, communication tools, advertising platforms, payment processors, scheduling tools, CRM tools, infrastructure vendors, and publicly available data sources. We are not responsible for third-party outages, policy changes, data suppression, pricing changes, content restrictions, account suspensions, API limitations, platform rule changes, source inaccuracy, or data loss caused by or originating from third parties.

You acknowledge that Third-Party Platforms may change functionality, access terms, pricing, permitted uses, visibility rules, content availability, attribution requirements, or data policies at any time. Such changes may affect our ability to provide certain parts of the Services without creating liability for us.

15. Data Accuracy Disclaimer

The Services may rely on publicly available information, user-submitted information, inferred signals, third-party APIs, platform signals, and proprietary logic. Data sources may change, contain inaccuracies, be incomplete, be delayed, or become unavailable without notice. We make no representation or warranty regarding the completeness, accuracy, reliability, freshness, or availability of any Report output or any underlying data source.

You understand that diagnostic outputs may vary over time and may differ depending on changes in source data, platform behavior, business listings, external systems, geographic conditions, or other factors beyond our control.

16. Relationship of the Parties

Nothing in these Terms creates any partnership, joint venture, agency, fiduciary, franchise, employment, or similar relationship between you and ClaimVoiceSearch™. We are an independent service provider. Neither party has authority to bind the other except as expressly agreed in writing.

17. Compliance With Laws

You agree to comply with all laws, rules, regulations, and industry requirements applicable to your use of the Services, your business, your marketing, your communications, your data submissions, and your downstream use of Reports or recommendations. This includes, without limitation, privacy, advertising, consumer protection, intellectual property, export control, sanctions, anti-spam, and telecommunications laws where applicable.

18. Export Compliance

You may not use, export, re-export, transfer, or otherwise make available the Services except as authorized by United States law and any other applicable law. You represent that you are not located in, under the control of, or a resident of any jurisdiction subject to a comprehensive embargo applicable to the Services, and that you are not a prohibited or restricted party under applicable sanctions or export laws.

19. Disclaimers

THE SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMVOICESEARCH™ DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RESULTS, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND ERROR-FREE OPERATION.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, COMPLETE, CURRENT, ACCURATE, RELIABLE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMVOICESEARCH™, ITS OWNERS, AFFILIATES, LICENSORS, SUPPLIERS, CONTRACTORS, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, CUSTOMERS, CONTRACTS, USE, ANTICIPATED SAVINGS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, STATUTE, OR OTHERWISE, AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

21. Indemnification

You agree to defend, indemnify, and hold harmless ClaimVoiceSearch™, its affiliates, owners, officers, employees, contractors, licensors, agents, successors, and assigns from and against any claims, demands, actions, investigations, losses, damages, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your submitted content or data; (d) your violation of any law; or (e) your violation of any third-party rights.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with that defense.

22. Termination and Suspension

We may suspend, restrict, disable, or terminate access to the Services at any time, with or without notice, for any lawful reason, including suspected abuse, misuse, fraud, nonpayment, security risk, legal exposure, violation of these Terms, vendor restrictions, infrastructure threats, or conduct that we believe may harm us, our users, or third parties.

Termination of access does not relieve you of obligations incurred before termination, and Sections that by their nature should survive termination will survive, including those relating to ownership, disclaimers, limitations of liability, indemnification, dispute resolution, payment obligations, governing law, and enforcement rights.

23. Governing Law

These Terms and any dispute arising out of or relating to the Services will be governed by the laws of the State of Florida, without regard to conflict-of-law rules.

24. Binding Arbitration

Except for claims that qualify for small claims court or claims seeking injunctive or equitable relief for intellectual property misuse, misuse of confidential information, or unauthorized access to systems or data, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration on an individual basis.

The arbitration will be administered by a reputable arbitration provider under its applicable consumer or commercial rules, as appropriate. The seat of arbitration will be Miami-Dade County, Florida, unless the parties agree otherwise. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

You understand that by agreeing to arbitration, you are waiving the right to sue in court and the right to a jury trial, except to the extent such waiver is prohibited by law.

25. Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND CLAIMVOICESEARCH™ AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.

Unless both you and ClaimVoiceSearch™ agree otherwise in writing, no arbitrator or court may consolidate more than one person’s claims or otherwise preside over any form of class, consolidated, representative, or collective proceeding.

26. Injunctive Relief

You acknowledge that unauthorized use of the Services, misuse of our data, infringement of our intellectual property, or unauthorized access to our systems may cause irreparable harm for which monetary damages may be inadequate. We may seek injunctive, equitable, or other provisional relief in any court of competent jurisdiction without posting bond, where permitted by law.

27. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including internet failures, infrastructure failures, vendor outages, platform changes, API restrictions, cyber incidents, denial-of-service events, labor disputes, natural disasters, severe weather, fire, flood, acts of government, war, terrorism, civil unrest, epidemics, pandemics, or public health events.

28. Electronic Communications

You consent to receive notices, disclosures, agreements, updates, and communications electronically, including by email, SMS, website posting, dashboard display, or other electronic means where applicable. You agree that such electronic communications satisfy any legal requirement that communications be in writing to the fullest extent permitted by law.

29. Assignment

You may not assign, delegate, or transfer these Terms or any rights or obligations under them without our prior written consent. Any attempted assignment in violation of this provision is void.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, restructuring, financing, sale of assets, corporate reorganization, or similar transaction, or to an affiliate or successor.

30. Updates to These Terms

We may revise these Terms from time to time. Updated Terms become effective when posted on this page unless a later effective date is stated. Your continued use of the Services after the effective date of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law.

You are responsible for reviewing the Terms periodically for updates. If you do not agree to a revised version, you must stop using the Services.

31. Entire Agreement; Severability; No Waiver

These Terms, together with our Privacy Policy and any service-specific written agreement, form the entire agreement between you and us regarding the Services and supersede prior or contemporaneous understandings on that subject matter. If any provision is found unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of ClaimVoiceSearch™.

32. Survival

Any provision of these Terms that by its nature should survive termination, expiration, suspension, or discontinuation of the Services will survive, including provisions regarding intellectual property, Report usage restrictions, disclaimers, limitation of liability, indemnification, arbitration, class-action waiver, payment obligations, governing law, and enforcement rights.

33. Contact

Legal notices and general questions relating to these Terms may be sent to legal@claimvoicesearch.com. Additional business, privacy, and compliance contact details may appear on our Contact page.