Acceptable Use Policy

1. Overview

This Acceptable Use Policy (“Policy”) governs how users may interact with the ClaimVoiceSearch™ website, diagnostic tools, reports, software, and related services (collectively the “Services”).

The purpose of this Policy is to protect the security, reliability, and integrity of the platform while ensuring fair access for all users.

This Policy supplements our Terms of Service. Violations of this Policy may result in suspension or termination of access to the Services.

2. Prohibited Activities

Users may not engage in activities that interfere with the operation or integrity of the platform.

Prohibited conduct includes but is not limited to:

• Scraping, harvesting, extracting, or collecting data from the platform without authorization
• Using bots, crawlers, automation tools, scripts, or similar technologies to access the platform
• Attempting to reverse engineer, decompile, or analyze platform algorithms, scoring models, or system logic
• Republishing, redistributing, or reselling reports, scoring data, or analysis outputs without permission
• Using the Services to violate applicable laws, regulations, or third-party rights
• Submitting false, misleading, or fraudulent information
• Impersonating another person or business
• Attempting to access restricted areas of the platform or underlying infrastructure
• Testing platform vulnerabilities without authorization
• Introducing malicious software including viruses, malware, or harmful scripts
• Interfering with system availability, performance, or security

3. Automated Access Restrictions

The Services are designed for normal interactive use by human users.

Automated access through bots, crawlers, scraping tools, headless browsers, or other automated systems is prohibited unless explicitly authorized in writing by ClaimVoiceSearch™.

Unauthorized automated access may result in IP blocking, account suspension, legal action, or other enforcement measures.

4. Data Extraction and Competitive Use

Users may not collect or extract platform data, reports, scoring outputs, or other content for the purpose of:

• creating competing products
• building datasets or models
• training artificial intelligence systems
• commercial resale or redistribution

All platform content and reports remain protected by intellectual property laws and may only be used as permitted by the Terms of Service.

5. Security and System Integrity

Users may not attempt to probe, scan, or test the vulnerability of the platform or any related systems without prior written authorization.

Activities that attempt to bypass security controls, authentication systems, or rate limits are strictly prohibited.

6. Communications Abuse

Users may not use the Services to generate spam, unsolicited communications, fraudulent solicitations, or misleading outreach campaigns.

Communications made through the platform must comply with applicable laws including anti-spam and telecommunications regulations.

7. Compliance With Laws

Users agree to comply with all applicable laws, regulations, and industry standards when using the Services.

This includes laws relating to data protection, marketing communications, intellectual property, export controls, and consumer protection.

8. Enforcement

ClaimVoiceSearch™ reserves the right to investigate suspected violations of this Policy and to take appropriate action.

Enforcement actions may include:

• suspension or termination of access
• blocking IP addresses
• removal of user content
• legal action where appropriate

9. Reporting Abuse

If you believe that someone is violating this Policy or abusing the platform, please report the activity to:

security@claimvoicesearch.com

We may investigate reports and take action where appropriate.

10. Relationship to Terms of Service

This Acceptable Use Policy supplements the ClaimVoiceSearch™ Terms of Service.

In the event of a conflict between this Policy and the Terms of Service, the Terms of Service will control.